The public face of your government — done right.
Civic Mesa gives residents one modern front door to your government — a single place to report an issue, track it and pay, apply for a job or permit, look things up, and stay informed. It's branded to your jurisdiction, works on any phone, and needs no account to get started. And when you're ready, Civic Mesa can design, build, and host the public website itself — so the front door and everything behind it come from one vendor.
One front door for everything the public needs.
Reporting, tracking, paying, applying, looking things up, and getting updates — all in one branded place, on any device, with no account required to start.
Branded resident portal
Residents report an issue in your jurisdiction's own look — no account needed — and follow it later by tracking code.
311 & service requests
Non-emergency requests land in one place, with two-way messaging so residents hear back and know what happens next.
Public transparency
Read-only lookups for permits, cases, and planning items — searchable, shareable, and exportable to CSV.
Online careers
Openings are posted publicly and residents apply with no account — applications flow straight to your HR team.
Resident notifications
Automatic email and SMS updates keep people informed as their request, permit, or case moves forward.
A front door residents actually use.
Most people touch their local government once or twice a year — so the portal is built to be obvious on the first visit, from any phone, without a manual or a login.
- Report with no account. Residents describe the issue, drop a pin, and add a photo — no sign-up wall standing between them and getting help.
- Check status by code. Every report hands back a tracking code, so anyone can come back later and see exactly where it stands.
- Branded per jurisdiction. Your name, colors, and logo — so the portal reads as your government's own site, not a third-party tool.
A public website on your own domain — stood up in weeks, not months.
Beyond the software, Civic Mesa designs, builds, and launches your government's public website on your own custom domain — then hands your team a content editor so simple that posting an agenda, a notice, or a whole new page takes a few clicks. No web developer, no year-long RFP, no second vendor to manage.
Live on your own domain, fast
We design, build, and launch on your custom domain — .gov, .us, or your county name — in weeks. Domain, SSL, hosting, and moving your existing content are all handled for you.
A CMS anyone can run
Publish pages, agendas, minutes, and public notices, and drop in PDFs — all in a few clicks from a clean editor. No code, no web team, and no change orders to your vendor.
One vendor, fully wired in
Your website, resident portal, and online services come from one place and stay in sync — accessible (ADA/WCAG-minded) and secure on Microsoft's cloud.
Everything above runs on products you can own.
The public front door isn't a separate app — it's the resident-facing side of the Civic Mesa products your staff already work in every day.
CRM & 311
The intake queue behind resident reports and service requests, with two-way messaging back to the public.
Explore the productNotifications
The email and SMS engine that sends residents automatic updates as their request moves forward.
Explore the productHuman Resources — public careers
The public careers page and no-account job applications that flow straight to your HR team.
Explore the productCode Enforcement — public case status
The case behind a resident complaint, with a tracking code and public status the reporter can follow.
Explore the productPermitting & Licensing — public lookups
The read-only permit and license lookups that let residents search and verify what's on the record.
Explore the productOne modern front door for everyone you serve.
Book a demo and see the resident portal, transparency lookups, and notifications on your own jurisdiction — and talk through having Civic Mesa design, build, and host your public website on top of it all.